Emotional Intelligence for Leaders

  • Livello: Livello esperto
  • Lingua: Inglese
40 lezioni

Ultimo aggiornamento

289,00 €

Emotional Intelligence for Leaders

Incluso nel corso:

  • 40 lezioni in totale
  • 40 lezioni video on-demand
  • Accesso illimitato al corso completo
  • Certificato di completamento

Pagamenti sicuri


Il corso in anteprima

Cosa imparerai

  • Intelligenza Emotiva
  • Risoluzione di conflitti
  • Fiducia
  • Performance
  • Leadership
  • Competenze trasversali
  • Soft skill

Descrizione del corso


Emotional intelligence is not just a "plus" in a team - especially when it comes to managers!

On the one side you have old-style managers: hardcore, task-focused, result-oriented. To them, team members are productive units, replaceable elements in an engine.

On the other side you have modern leaders: task- AND person-focused. Not striving to eliminate the human component in a team for efficiency, rather trying to valorize it, driving performance, unity and resilience via human connections and rapport - and succeeding!

Any old-school manager (there are still many around) will look at this idea of bringing emotions into the mix and frown... usually emotions have little to no place at work for them.

Traditionally that was the way to go, but all research, scientific an anecdotal evidence point to the same result: emotions add to efficiency and performance, they don't take anything away from it.


You don't need the basics, you need a way forward, something that will take you to the next level, and this course will take you there.

It's not about understanding emotional intelligence in theory, it's about breaking it down in practical, applicable, step-by-step lessons to improve your skills and bringing EI actively into your leadership style.

You will use these skills to:

  • Understand and control your emotional state

  • Recognize group dynamics and sense conflicts before they arrive

  • Drive performance, inspire your team, create a resilient unit

  • Enable people around you to grow, and be a reference for your team and other leaders

  • Communicate at a higher level, collaborate better and enable others to do better whenever they are around you

Requisiti richiesti

  • Interesse nello sviluppo di competenze personali
  • Voglia di fare la differenza per le persone che lavorano con te

A chi si rivolge il corso

  • HR
  • Risorse Umane
  • Manager

Indice degli argomenti

40 lezioni

1.1 Introduction

2.1 - Why developing emotional intelligence?

2.2 Why emotional intelligence for leaders (vs. anything else)?

2.3 Is emotional intelligence a skill?

3.1 - Intro to the self-assessment tool

3.2 - Your results (breakdown and explanation)

4.1 - Recognizing what you are feeling and why - what and why

4.2 - Recognizing what you are feeling and why - Mapping and logging emotions

5.1 -Controlling your emotional state - What and why

5.2 - Controlling your Emotional State - Happiness and thankfulness

5.3 - Controlling your emotional state - Happiness and visualization

5.4 - Controlling your emotional state - Humour

5.5 - Controlling your emotional state - Focus and engagement (part 1)

5.6 - Controlling your emotional state - Focus and engagement (part 2)

5.7 - Controlling your emotional state - Key Points

6.1 - Reading others - What and why

6.2 - Reading others - 4 elements to read others

6.3 - Reading others - Shape (part 1: posture)

6.4 - Shape (part 2: direction)

6.5 - Reading others - Shape (part 3: facial cues)

6.6 - Reading others - Rhythm and intonation

6.7 - Reading others - Dissonance

6.8 - The 4 elements in practice

6.9 - Reading others - Key points

7.1 - Emotional intelligence in practice - What and why

7.2 - Emotional Intelligence in practice - Your day-to-day and special situations

7.3 - Emotional intelligence in practice - Your day-to-day approach

7.4 - Emotional intelligence in practice - High-quality connections

7.5 - Emotional intelligence in practice - Trigger 1: Awareness

7.6 - Emotional intelligence in practice - Trigger 2: Perspective-taking

7.7 - Emotional Intelligence in practice - Trigger 3: Thankfulness

7.8 - Emotional intelligence in practice - Trigger 4: Actively showing positivity

7.9 - Emotional intelligence in practice - Trigger 5: Actively showing empathy

7.10 - Emotional intelligence in practice - Trigger 6: Respect

7.11 - Emotional intelligence in practice - Trigger 7: Play and humour

7.12 - Emotional intelligence in practice - Review

7.13 - Emotional intelligence in practice - Special situations: Uplifting others

7.14 -Emotional intelligence in practice - Special situations: Handling conflicts and anger

7.15 - Emotional intelligence in practice - Key Points

8.1 - Conclusion

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